Frequently Asked Questions

Q: Do I have to apply online?

A: No. If you would prefer to talk to one of the team members about the Partnership program, please contact the Partnership Sales Team.

Q: How many Partners does Visit London have?

A: Currently Visit London has approximately 1,400 Partners.

Q: Can I upgrade my Partnership at any time?

A: Yes. To upgrade, simply contact our Partnership Team. They will be happy to outline the associated changes to your partnership fees.

Q: Who is my Client Services Manager?

A: Contact us and we'll check who your allocated CSM is, and they'll be in touch!

Q: I own more than one business, can I join as a group?

A: Yes. Depending on the number of businesses, you may be eligible for a group discount. To discuss your eligibility, please contact the Partnership Sales Team.

Q: What payment methods can I use to pay for the Partnership?

A: Partnerships can be paid for in three ways: bank transfer, cheque or credit/debit card. We accept payment using the following cards: VISA, MasterCard, VISA Electron, Maestro and Solo. Find out more about how to pay for Partnership.

Q: Are Partners able to pay monthly?

A: No. The Partnership fee is payable in full upon joining and is then renewed annually.

Q: Can I arrange to meet the Partnership Sales Team?

A: Yes. Please feel free to contact us to schedule an appointment in our offices at London Bridge.